Privacy Policy
1. Introduction
Health Social (“we,” “our,” or “us”) is dedicated to protecting the privacy and security of personal data shared on our platform by the user (“you”, “your” or “user”). This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and the provisions of the Information Technology Act, 2000 and associated IT Rules in India. By accessing or using Health Social, users agree to the terms outlined in this policy. The words and expressions used in this Policy but not defined herein will have the meaning assigned to them under the IT Act. By accessing our website, you agree to the practices described in this Policy. By using or continuing to use our services, you confirm that you are 18 years of age or older and a natural person or a body corporate duly registered with the ministry of corporate affairs who is competent to enter binding contracts, in accordance with the provisions of the Indian Contract Act, 1872, as amended from time to time.
2. Scope of This Policy
This Privacy Policy governs the collection, use, and disclosure of data provided by users on the Health Social platform, which connects stakeholders such as pharmaceutical companies, pharmacies and doctors to foster communication and collaboration in the healthcare industry. You hereby consent to our collection, use, sharing, and disclosure of your information as described in this privacy policy. We reserve the right to change, modify, add or delete portions of the terms of this privacy policy, at our sole discretion, at any time, and any continued use of the platform, following any such amendments to the privacy policy, will be deemed as an implicit acceptance of the privacy policy in its amended form. You are requested to review the privacy policy from time to time to keep yourself updated with any changes; modifications made to the terms hereof. If you are accessing the site from an overseas location, you do so at your own risk, and shall be solely liable for compliance with any applicable local laws. If you do not agree with any of the terms and conditions of this privacy policy, please do not proceed further to use this site. This privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy on this site periodically.
3. Types of Data Collected
3.1 When you access the site, you may provide, or we may collect information that may specifically identify you or any other individual. Given below are the types of information that we may collect:
- Information You Give Us: We receive and store any information you enter on our platform or provide us in any other way. When you register on the site, we collect registration details such as phone number, name, geographical address, and email address.
- Information from Other Sources: We might receive information about you from other sources including from our partners, advertisers or third parties registered on the platform and add it to our account information.
- Cookies and Other Tracking Technologies: We utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about activity on the site. Some cookies and other technologies may serve to recall information previously indicated or submitted by a user. Most browsers/mobile settings allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers/mobile application to notify you if you receive a cookie, or you may choose to block cookies with your browser/mobile applications. Tracking technologies may record information such as internet domain and host names, internet protocol (IP) addresses, browser software and operating system types, stream patterns, and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our site and your experience. At all times, you may refuse all cookies on your browser by changing your settings to the extent permissible on your device. However, by doing so, you may not be able to use certain features on the platform or take full advantage of all the offerings and interest-based advertising. You can remove cookies by following directions provided in your mobile’s “help” file or the browser.
- Professional credentials, qualifications, and roles (e.g., doctor, pharmacist) may be collected during sign-up or at other stages to verify the user’s association with the healthcare ecosystem. Feedback on medicines, shared experiences, and related inputs as part of platform engagement. You are providing us with your consent for our use, collection and disclosure of the personal information. You may choose to not provide us with personal information but in the event that you do so, we will be unable to provide you access to our Site or deliver products or provide Services through our platform.
4. User Responsibilities
Users are solely responsible for the accuracy of the information provided on Health Social. Any fraudulent, misleading, or inaccurate information may result in restricted access, termination of services, and legal action where applicable. Health Social will not promote or endorse fraudulent or inaccurate information in any form.
5. Usage of Personal Data Collected
- To carry out our obligations arising from your requests for the services on the platform;
- To operate and improve the platform in order to foster a positive user experience and to improve our business as a whole;
- To enable your access to our site to provide you Services;
- Analysing data, tracking trends, building algorithms, creating databases for rating systems, recommendations engines, etc.;
- Research, growth and development of our or our group entities’ business;
- We use the information that you provide for such purposes such as responding to your requests, improving our platform or communicating with you
- To comply with applicable law;
- To conduct audits and quality assessment procedures;
- To analyse the use of our resources, troubleshooting problems and improving our services, by using the information regarding your mobile device and software.
- Contacting users, by us or our group entities, both during and after an order, for updates, resolution of queries, order details, consultations, follow-up consultations or offering new services;
- To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our terms, or as otherwise required by law;
- To respond to any queries that you may have, and to communicate information to you, including notifications of any promotions or alerts, any changes/updates to the site, or the introduction of any future fees or charges that we may collect at the time for purchasing products or provision of our services to you; or
- To contact you, by way of SMS, email and phone calls, from time to time to record your valuable feedback on our services, as they currently stand, and/or any potential services that may be offered in the future.
6. Your Rights as a Data Subject
Under applicable laws, you have the following rights:
- You have the right to receive confirmation regarding whether we process your personal data. If we do, you are entitled to access that data along with supplementary details, such as the purposes of processing, the categories of personal data involved, and the recipients of the data.
- You have the right to request correction of any inaccurate personal data concerning you. Additionally, considering the purposes of the processing, you may request the completion of any incomplete personal data.
- In certain situations, you have the right to request the prompt deletion of your personal data. However, this right is subject to specific exceptions. We will make all reasonable efforts to inform any third party with whom your data has been shared about the erasure request and its implementation.
- Under certain conditions, you have the right to request a restriction on the processing of your personal data. While the restriction is in place, we may continue to store your data but will only process it under the following circumstances: with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another individual or entity, or for reasons of significant public interest.
- If the legal basis for processing your personal data is:
- your consent;
- the necessity of processing for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract; and
- the processing is conducted through automated means,
you have the right to obtain your personal data from us in a structured, commonly used, and machine-readable format. However, this right does not extend to situations where it would negatively impact the rights and freedoms of others.
- You have the right to withdraw your consent to the processing of your personal data at any time. If you have previously given consent for us to collect or process your personal data for marketing purposes, you can withdraw that consent by following the instructions provided in our communications or by contacting us directly. Please note that withdrawing your consent will not affect the legality of any processing we carried out before you withdrew your consent. Additionally, if you withdraw your consent, we may not be able to provide certain services or communications that rely on your consent, such as personalized marketing content or updates.
- To exercise your rights, contact us at support@healthsocial.xyz.
7. Liability
Health Social operates as a neutral platform and is not liable for any consequences arising from inaccurate, incomplete, or misleading information provided by users. Misuse of information by other users or third parties. By using the platform, users acknowledge that Health Social cannot guarantee the veracity of information posted by its members.
8. Data Security
We employ robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee the absolute security of information transmitted over the internet.
9. Legal Compliance
This Privacy Policy aligns with GDPR, S. 43 A of the IT Act, 2000, and Regulation 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 in India. Health Social remains committed to complying with applicable privacy and data protection laws to ensure user trust.
10. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in law or our operational practices. Users will be notified of significant changes via the platform, and continued use constitutes acceptance of the updated policy.
11. Contact Us
For questions or concerns about this Privacy Policy or to exercise your data subject rights, contact us a:
- Address : Aurora 402, Hiranandani Fortune City, Bhokarpada, 410221
- Email Address : support@healthsocial.xyz